Over 250,000 satisfied customers can’t be wrong. Working to protect the homes and businesses of our customers is the primary mission of Counterforce. We are dedicated to providing the fasted response to all emergency alarm signals from your security system. Whether it is detecting an intruder trying to gain illegal entry or responding to a smoke detector, Counterforce is there to ensure the proper authorities are dispatched. Having a Counterforce monitored alarm system in your home or business provides you with protection 24 hours a day, 7 days a week, 365 days a year, by one of Canada’s largest and most trusted monitoring companies.
We’re There, Even When You Are Not
There are many reasons to have your security system monitored by Counterforce, but none better than the fact that with Counterforce you know that you will be getting the best service, and the fastest response, over 250,000 Customers cannot be wrong.
Providing our customers with efficient alarm response requires more than reliable technologies. The most valuable components of our monitoring service are the highly trained people who respond to and process the alarm events. Counterforce employs dedicated alarm centre staff to ensure alarm; account data and customer follow-up are part of a consistent monitoring program.
Our Monitoring Centres provide 24-hour-a-day fully staffed monitoring for all types of alarm systems, and are approved as such by the Underwriters Laboratories of Canada. Here, alarm signals from banks, offices, warehouses, plants, retail stores, and residences are received via dedicated signal channels or standard telephone lines. Each signal is encoded as to the type of emergency (intrusion, personal emergency / hold-up, fire, sprinkler system, etc.) enabling the Centre to instantly notify the proper authorities, be they the police, fire department, a Counterforce service technician or other designated party on a 24-hour-a-day basis.
Here are just a few of the services included in your monitoring
During a break in:
- Your Counterforce monitored system notifies the Emergency Response Centre the moment someone tries to enter your home without an access code.
- Counterforce will notify Police immediately.
- Monitored by Counterforce warning decals display that you’re protected by a leader in security.
- Police can be dispatched in the event of an alarm.
- Staying in? Don’t just lock the door. Stay Mode allows you to have complete perimeter protection while you move freely inside, or sleep at night
During a fire:
“A fire is reported every 15 seconds.” National Fire Protection Association
- Even if you’re not home your system can notify the Emergency Response Centre the moment smoke or high heat is detected
- The Fire Department can be notified immediately.
- Our siren will awaken even the soundest sleepers so they can get out alive.
- Save your pets if you aren’t home.
During a medical emergency:
“Falls are the leading cause of injury death in seniors.” Centre for Disease Control
- An ambulance can be dispatched immediately.
- Your system can support two way voice technology so you can communicate your problem to an Emergency Response Operator.
- Your system can notify you when dangerous levels of Carbon Monoxide are detected.
Additional services:
“Homes with security systems are 10 times less likely to be broken into.” National Burglar & Fire Alarm Association
- 24 hour toll free Customer Service.
- 24 hour Emergency Field Service.
- Pet friendly technology included.
- Carbon monoxide sensors.
- Monitor your home for flooding and freezing, so you can respond quickly and appropriately when it happens.
- Two way voice technology can connect you live to the Emergency Response Centre.
- Extended Limited Warranty, System for Life Guarantee.
- Cellular Backup Monitoring ensures your signals are received no matter what the state of your phone line.
Life Style Services
Protecting your home, family or business just got much easier. Life Style Services will bring you peace of mind, knowing now that not only is the premises safe, but so are the people. Manage your home or business by being aware of who is coming and going and when…all at no extra cost.
Some of these services including E-mail and text message notifications are easily accessible via your computer, cell phone or other mobile devices.
Receive an e-mail when your child comes home from school; a text message when your employees arrive at your business in the morning; or a text message when the cleaning service shows up at your premises.
For a limited time Guardian Security and Counterforce would like to offer you notifications on one E-mail or text message service, at no additional charge to your alarm monitoring rate.
Contact us for more information on how you can receive E-mail or text message notifications from Counterforce.
No Phone Line? No Problem
Many homes are now forgoing the traditional phone line, but that doesn’t mean that you can’t have a Monitored Security System. With one of our GSM Cellular units, you can have your system monitored without needing to pay for an expensive phone line.
VOIP
Even with a Voice Over Internet Provider (VOIP) phone line, in many cases we will be able to monitor your system without any extra cost to you. First, please check with your VOIP provider to see if their system is compatible with Monitored Security Systems.
